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Great Seal of the State of Idaho

C.L. "BUTCH" OTTER
GOVERNOR

NEWS RELEASE

FOR IMMEDIATE RELEASE
August 28, 2018
18:035

CONTACT: Jon Hanian
(208) 334-2100

 

 

 

GOVERNOR EXPRESSES CONCERN ABOUT ON-GOING DMV SOFTWARE ISSUES

CREATES WORKING GROUP & CALLS FOR THE PUBLIC’S PATIENCE

(BOISE) – Governor C.L. “Butch” Otter issued the following statement today regarding the impact current vendor technology issues and recent software upgrades performed at the Idaho Transportation Department’s Division of Motor Vehicles are having on the ability of local Sheriff’s Offices to issue State drivers licenses and other DMV and law enforcement functions.

“The recent upgrades that ITD installed to replace an outdated 30 year old mainframe were vital not only for the operational integrity of our system but also to ensure that the private information of our citizens remains safe and secure. However, it is obvious the system is not yet fully functional for a variety of reasons and that is causing problems and frustration around our state.

I share the concerns voiced by Sheriffs and members of the public who have experienced delays as the issuance of drivers licenses has slowed even after these upgrades were implemented. My office will convene a working group comprised of all affected stakeholders, including ITD, the Idaho State Police, the Idaho Sheriffs Association, and the Idaho Association of Counties, to resolve these issues as quickly as possible. In the meantime I would ask the public and everyone else affected to exercise patience with our state, county and local government employees who are doing the best they can with the new system, until the problems can be identified, prioritized and resolved." 

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