Governor Little’s executive order seeks to improve regional government services across Idaho

Thursday April 25, 2019

Boise, Idaho – Governor Brad Little signed his latest Executive Order into law today, creating a working group chaired by Lt. Governor Janice McGeachin to identify where Idaho can gain efficiencies and improve customer service at state agency regional offices across the state.

“It’s important for citizens across Idaho to access state government services close to home,” Governor Little said. “My executive order seeks to improve customer service at regional state agency offices by identifying any inefficiencies so that government uses taxpayer dollars as responsibly and effectively as possible.”

The working group will include 12 individuals – seven citizens representing different regions of the state; one member each of the Idaho House of Representatives and Idaho Senate; representatives of the Governor’s Office, Division of Financial Management, and Department of Administration; and one at-large member.

"The natural propensity of government is to grow and become increasingly inefficient. Unlike in the private sector where competition and market forces work together to increase efficiency and improve customer service, there is no 'invisible hand' that guides the state. This is why we are taking action to investigate and implement the improvements that will not occur spontaneously,” Lt. Governor McGeachin said.

The working group will spend the next 18 months on the project and make recommendations to the Governor on its findings.

“Idahoans deserve state agencies that are dedicated to helping them and their business endeavors, not to erecting roadblocks and manufacturing obstacles to success. We will invest our time and energy into making sure that state agencies exist to serve the people of Idaho and to improve their lives,” Lt. Governor McGeachin added.

The full text of Executive Order 2019-03, “Regional Government Efficiency Working Group,” is available here.

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